Do you have more questions about our products or service? Then why not take a look at our frequently asked questions.
Did you know, we offer a complimentary personal recommendation service - if you are unsure which hair accessory will suit your hair type, or you’d like to achieve a style but you aren’t sure how, then contact us today, or use our chat facility.
Looking to achieve new styles with your favourite hair accessory or unsure on how to use one of our accessories? Then why not take a look at our step by step hair tutorials.
Standard UK delivery Usually delivered within approx. 3-7 working days. (Please note: This service may be experiencing some delays)£1.95 or Free on orders over £30.
UK Royal Mail Tracked 1-2 day delivery, £4.95 or Free on orders over £100.
DPD Next Day Delivery (Mon-Sat) Order by 2pm Mon - Fri for Next Day Delivery via DPD, £7.45.
Royal Mail Special Delivery Guaranteed® Order before 3pm Mon - Fri for Next Day delivery, £7.50.
Local Same Day Delivery (Mon-Fri) Order by 2pm Mon-Fri for same day delivery between 4pm-8pm. (Only for addresses in BN1, BN2, BN3 and BN41. Please see delivery page. Restrictions apply)
Standard International Tracked Shipping £9.95 GBP, free on orders over £50.00 GBP.
Please note: this service may be delayed in some countries so these delivery estimates may no longer apply due to extra measures at boarders and customs.
Express International Tracked Shipping £19.95 GBP
If you wish to upgrade your shipping option after placing an order with us, simply email us at email@example.com
We want you to have a care-free shopping experience at Tegen Online so if you are not completely happy with your new hair accessory please return it to us and we will refund you or offer you an exchange.
We have updated our online returns policy for orders placed from March 2020 until further notice:
You now have 90-days to return item(s) for an exchange or refund.
When returning, please safely package up your item(s) and include your completed returns form.
This product is a part of our 6-month Tegen Promise Guarantee