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My favourite hair clip! It is great for work as I need to wear my hair off my collar and I also drive a lot and It doesn’t get in the way of my car seat headrest. The clip is extremely well made, it’s very smooth and doesn’t have any rough edges that catch on my hair. It is also easy to use and looks very sophisticated.
Very good. The hair clip was faulty (not their fault) but after I let them know, a new one was dispatched immediately. How a company solves a complaint is an indication of how good they are - so well done.
Thank you very much for your review Alison. We always want to make sure you can enjoy using your clips as much as possible, and thank you very much for your understanding and kindness.
Do you have more questions about our products or service? Then why not take a look at our frequently asked questions.
Did you know, we offer a complimentary personal recommendation service - if you are unsure which hair accessory will suit your hair type, or you’d like to achieve a style but you aren’t sure how, then contact us today, or use our chat facility.
Looking to achieve new styles with your favourite hair accessory or unsure on how to use one of our accessories? Then why not take a look at our step by step hair tutorials.
PLEASE NOTE: We are currently experiencing some delivery delays with our Royal Mail Standard delivery service. Some orders are taking up to 2 weeks or more to arrive. If you would like a quicker delivery, please select one of our Tracked, Special Delivery or DPD Next Working Day services.
Please expect delays to international services in many countries due to extra measures at borders and customs.
Standard UK delivery Usually delivered within approx. 3-7 working days. (Please note: This service is currently experiencing some delays)£1.95 or Free on orders over £30.
UK Royal Mail Tracked 1-2 day delivery, £4.95 or Free on orders over £100.
Royal Mail Special Delivery Guaranteed® Order before 3pm Mon - Fri for Next Day delivery, £7.50.
DPD Next Day Delivery (Mon-Sat) Order by 2pm Mon - Fri for Next Day Delivery via DPD, £7.95.
Local Same Day Delivery (Mon-Fri) Order by 2pm Mon-Fri for same day delivery between 4pm-8pm. (Only for addresses in BN1, BN2, BN3 and BN41. Please see delivery page. Restrictions apply)
Standard International Tracked Shipping £9.95 GBP, free on orders over £50.00 GBP.
Please note: this service may be delayed in some countries so these delivery estimates may no longer apply.
Express International Tracked Shipping £19.95 GBP
We want you to have a care-free shopping experience at Tegen Online so if you are not completely happy with your new hair accessory please return it to us and we will refund you or offer you an exchange.
We have updated our online returns policy for orders placed from March 2020 until further notice:
You now have 90-days to return item(s) for an exchange or refund.
When returning, please safely package up your item(s) and include your completed returns form.