We are always happy to help with any personal recommendations, just fill out this form, with what you are after, and with details about your hair type, and will get back to you with some personalised recommendations. If you have any other questions, you are welcome to contact us here too.
If we are unable to answer your question within our FAQs, then please just get in touch.
Did you know, we offer a complimentary personal recommendation service - if you are unsure which hair accessory will suit your hair type, or you’d like to achieve a style but you aren’t sure how, then contact us today, or use our chat facility.
Looking to achieve new styles with your favourite hair accessory or unsure on how to use one of our accessories? Then why not take a look at our step by step hair tutorials.
We want you to have a care-free shopping experience at Tegen Online so if you are not completely happy with your new hair accessory please return it to us and we will refund you or offer you an exchange.
We have updated our online returns policy for orders placed from March 2020 until further notice: You now have 90-days to returnitem(s) for an exchange or refund. When returning, please safely package up your item(s) and include your completed returns form.