By placing your order during one of our promotions, you are agreeing to the offer as it stands at the time of your order. Offers are not transferable once the order is placed, and we are not able to honour a different promotion after payment has been made.
If you wish to exchange an item bought during a promotion, we will carry the discount over and honour it against the new item.
Our promotions are set in pounds sterling, so the discount will vary a little depending on the currency you pay in.
Where a free delivery offer forms part of a promotion, it applies to UK orders only.
TEGEN reward points and other promotional codes cannot be used in conjunction with a promotion, and will need to be redeemed in a separate transaction.
Should you wish to return any items from your order, the amount you actually paid will be returned to you. However, as a small independent business, we are unable to cover the cost of return postage. To find out more, please read our full returns policy.
