Delivery Options

Shipping To The UK

Usually delivered within 2-5 working days using Royal Mail Tracked 24 delivery service.


Delivered Mondays - Saturdays


Please note orders are dispatched Monday to Friday (excluding UK bank holidays). Orders placed after 3pm will be dispatched the next working day.

Usually delivered within 1-2 working days using Royal Mail Tracked 24 delivery service.

Delivered Mondays - Saturdays

Please note orders are dispatched Monday to Friday (excluding UK bank holidays). Orders placed after 3pm will be dispatched the next working day.

Royal Mail Special Delivery Guaranteed by 1pm® Next Day *Please note this is a signed for service £6.50

Delivered Monday - Saturday


Please note orders are dispatched Monday to Friday (excluding UK bank holidays). Orders placed after 3pm will be dispatched the next working day.

UK Tracked *Next Day Delivery sent using DHL delivery service.

*Please note orders are dispatched Monday to Friday (excluding UK bank holidays). Orders placed after 1pm for this service will be dispatched the next working day.

Pick up location: 14 Tichborne Street, Brighton, BN1 1UR. We will email you when your order is ready to collect, usually within 24 hours.

Please note that we are only open Monday to Friday, excluding UK Bank Holidays.

Standard International Shipping

Estimated delivery dates: 4-9 working days. In rare cases, parcels may take up to 25 workings days. 

Please note that shipping to Bulgaria is a Signed For service, that is not tracked.

Estimated delivery dates: 4-9 working days. In rare cases, parcels may take up to 25 workings days. 

* indicates shipping via Spring rather than Royal Mail.

Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia*, Australia, Austria, Azerbaijan*, Bahamas, Bahrain*, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin*, Bermuda, Bhutan*, Bolivia*, Bosnia & Herzegovina*, Botswana*, Brazil, Brunei*, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde*, Caribbean Netherlands, Cayman Islands, Central African Republic*, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia*, Comoros*, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic*, Ecuador, Egypt*, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini*, Ethiopia*, Falkland Islands, Faroe Islands, Fiji*, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon*, Gambia, Georgia, Germany, Ghana*, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, India*, Indonesia, Iran*, Iraq*, Israel, Japan, Jordan, Kazakhstan, Kenya*, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos*, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR*, Madagascar*, Malawi*, Malaysia, Maldives, Mali*, Malta, Marshall Islands, Martinique, Mauritania, Mauritius*, Mayotte, Mexico*, Micronesia, Moldova, Monaco, Mongolia*, Montenegro, Montserrat, Morocco*, Mozambique*, Myanmar* (Burma), Namibia, Nauru, Nepal*, New Caledonia, New Zealand, Nicaragua*, Niger, Nigeria*, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Oman*, Pakistan*, Palau, Panama, Papua New Guinea, Paraguay*, Peru*, Philippines*, Pitcairn Islands, Puerto Rico, Qatar*, Romania, Rwanda*, Réunion, Samoa, San Marino, Saudi Arabia, Senegal*, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa*, South Georgia & South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan*, Suriname, Svalbard & Jan Mayen, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan*, Tanzania*, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan*, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam*, Wallis & Futuna, Western Sahara, Yemen*, Zambia, Zimbabwe*.

Estimated delivery dates: 4-9 working days. In rare cases, parcels may take up to 25 workings days. 

Australia, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, French Southern Territories, Laos, New Caledonia, New Zealand, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Singapore, Solomon Islands, Tonga, Tuvalu.

Estimated delivery dates: 5-10 working days. In rare cases, parcels may take up to 25 workings days. 

Express International Tracked Shipping

3-5 working days. In rare cases parcels may take slightly longer.

3-5 working days. In rare cases parcels may take slightly longer. 

Denmark, France, Germany, Monaco.

3.7 working days. In rare cases parcels may take slightly longer.

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

3-7 working days. In rare cases parcels may take slightly longer.

Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Iceland, Kosovo, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, Russia, San Marino, Serbia, Switzerland, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, Vatican City.

Up to 10 working days. In rare cases parcels may take slightly longer. Shipping to Russia & Ukraine is currently not available.

Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czechia, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Sweden, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.

Up to 10 working days. In rare cases, parcels may take slightly longer.

Australia, British Indian Ocean Territory, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, French Southern Territories, Laos, New Caledonia, New Zealand, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Singapore, Solomon Islands, Tonga, Tuvalu.

5-10 working days. In rare cases  parcels may take slightly longer.

Delivery Information

All orders are lovingly packaged and dispatched from our offices in Brighton, UK. Orders placed before 2pm (Express) and 3pm (Royal Mail) will be dispatched the same working day. If you would like to upgrade your delivery option, please contact us. If you have any questions about when to expect your order please consult our tracking page.

Please note: Items sent from Great Britain to the EU are subject to VAT and duties in the EU as follows: You may need to pay TAX on commercial goods (at the same rate that you would pay were they bought in your own country). Commercial goods sent to the EU over €150 may also attract TAX, as well as customs duties and a handling fee.

Due to Royal Mail policies, some Standard International deliveries may require signature on delivery.

International Orders:

Orders placed before 3pm Monday - Friday are dispatched the same day, and should arrive within 5-10 working days. While this reflects most of our international orders, please allow up to 25 working days for these orders to arrive. Factors which are out of our control, such as backlogs and inspections at customs, can cause these orders to be slightly slower at times. 

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Extended To 90 Days

No Fuss Returns Policy

At Tegen Accessories, we want you to have a care-free shopping experience! If you are not completely happy with your new hair accessory please return it to us and we will refund you or offer you an exchange.

We have updated our online returns policy for orders placed from March 2020 until further notice:


You now have 90-days to return item(s) for an exchange or refund.
When returning, please safely package up your item(s) and include your completed returns form. 

Find our Full Returns Policy Here.

Customer Service Opening Hours:

Monday to Friday: 9am - 5pm

Bank Holidays: Closed.

*During this time we will be available by phone, email and on live chat. If you contact us outside these times we will get back to you as soon as possible.

Telephone: 01273 044035

You might find what you are looking for in our FAQs