Standard UK delivery Delivered within approx. 3-7 working days usually. £1.95 or Free on overs over £30.
Expect significant delays of up to 2 weeks in some cases with this service, due to Royal Mail delays. Please upgrade to quicker delivery options of you need your order sooner.
Please note: Orders are dispatched Monday to Friday. Orders placed after 3pm will be sent the next working day.
UK Royal Mail Tracked 1-2 day delivery, £4.95 or Free on orders over £100.
DPD Tracked Next Day Delivery.Order before 2pm Mon - Fri for Next Day delivery, £7.45 GBP.
Royal Mail Special Delivery Guaranteed® Order before 3pm Mon - Fri for Next Day delivery, £7.50 GBP.
Brighton Same Day DeliveryOrder before 2pm Mon - Fri for same day delivery between 4pm-8pm. (BN1, BN2, BN3 and BN41 Only. Restrictions Apply) £4.75 GBP
Please note: Orders are dispatched Monday to Friday. Orders placed after 3pm will be sent the next working day.
Standard International Tracked Shipping - £9.95 GBP
Free for orders over £50 GBP
Delivery Times:
*Europe: 4-9 working days
*USA: 5-10 working days
*Canada: 5-10 working days
*Australia: Up to 25 working days
*Rest of the World: 5-15 working days.
Express International Tracked Shipping - £19.95 GBP
*Europe: 2-9 working days
*USA: 3-5 working days
*Canada: 3-5 working days
*Australia: 3-5 working days
*Rest of the World: Up to 10 working days
Contact us if you need a quicker service and we will send you a quote.
Please note: there may still be some shipping delays due to COVID-19, but most orders are arriving within these times.
If you wish to make a return, that's not a problem, simply use the Returns Form included with your order, or print off the Returns Form below, fill it in with the details letting us know what you would like to do and include your order number as reference, then tape it to the front of the box, with the product you wish to return.
Click here for a printable version of the returns form.
As of 1st March 2020 we have extended our returns policy meaning you now have 90-days to send your return.
To read our full returns policy click here.
Send your return to:
Tegen Online (Returns)
25a Meeting House Lane
Brighton
East Sussex
BN1 1HB
All orders are dispatched from our offices based in Brighton, UK. Orders placed before 3pm Monday-Friday will be despatched same day. If you need to upgrade your delivery option please contact us directly.
If you have any questions about when to expect your order please get in touch.
|
Delivery Option: |
Delivery Time: |
Delivery cost: |
|
UK Standard Delivery |
Usually 3-7 working day delivery Royal Mail service. Delivered Mondays - Saturdays |
£1.95 or FREE on orders over £30 |
|
UK Royal Mail Tracked* |
1-2 working day delivery Royal Mail service. Delivered Mondays - Saturdays *Order before 3pm Mon-Fri for same day dispatch. |
£4.95 on orders up to £99.99 FREE on orders £100 and up |
|
Royal Mail Special Delivery Guaranteed® |
UK Guaranteed Next Day Delivery on orders placed before 3pm Mon - Fri Delivered Monday - Saturday Please note: we only dispatch Monday to Friday, orders after 3pm on Friday will not be dispatched until Monday. |
£7.50 |
|
DPD Next Day Tracked Delivery |
UK Tracked Next Day Delivery on orders placed before 2pm Mon - Fri Delivered Monday - Saturday Please note: we only dispatch Monday to Friday, orders after 2pm on Friday will not be dispatched until Monday. |
£7.45 |
|
Brighton Same Day Delivery |
Brighton Same Day Delivery - Order before 2pm to receive your delivery between 4pm - 8pm the same working day.
Delivered Monday - Friday
For addresses at BN1, BN2**, BN3 and BN41 only.
**(Excludes Saltdean, Ovingdean, Rottingdean and Woodingdean)
|
£4.75 |
|
Standard Tracked International Shipping |
*Europe: 4-9 working days *USA: 5-10 working days *Canada (Currently unavailable): 5-10 working days *Australia: Up to 25 working days *Rest of the World: 5-15 working days Please note: expect delays to this service in many countries due to measures combating the spread of COVID-19 at borders and customs. Dispatched from UK. |
£9.95 GBP for orders under £50 GBP Free on orders over £50 GBP
|
|
Express International Tracked Shipping |
*Estonia, Hungary, Gibraltar + Ireland: 2-4 working days *Netherlands: 1-3 working days *Austria, Belgium, Denmark, France, Germany + Luxembourg: 2-3 working days *Cyprus, Italy, Slovakia, Slovenia + Spain: 3-4 working days *Czechia, Sweden + Switzerland: 4-5 working days *Bulgaria, Latvia, Lithuania, Norway, Poland + Portugal: 5-7 working days *Finland, Malta, Greece + Romania: 6-9 working days *Croatia: 4-9 working days *USA: 3-5 working days *Canada: 3-5 working days *Australia: 3-5 working days *Rest of the World: Up to 10 working days
Dispatched from UK. |
£19.95 GBP *Message us if you need a quicker service and we will send you a quote. |
|
We want you to have a care-free shopping experience at Tegen Online so if you are not completely happy with your new hair accessory please return it to us and we will refund you or offer you an exchange.
We have updated our online returns policy for orders placed from March 2020 until further notice: |
Be the first to know about new products and special offers.
Plus receive a 10% off welcome gift on signing up to our newsletter!
