Tegen Promise Guarantee
What is the Tegen Promise?
The Tegen Promise is our promise to you that we will replace your original purchased product within 6 months to 1 year if the quality of your product is compromised within this time. If the product is out of stock or has been discontinued, we will provide you with store credit.
Our products are made with the highest quality materials and we have full faith in knowing that each individual product has been crafted to perfection from start to finish. We have a very strong relationship with our suppliers including our French manufacturer and his family after working with him for a number of years.
Our Guarantee includes a full replacement or store credit in instances of the following:
Loss of Crystals
Damage to product spring
Breakage of product fastening mechanisms
Please send photos of any faulty items to: info@tegenaccessories.co.uk

