Dear Tegen Accessories Community
In this time of uncertainty we would like to reassure you that Tegen Accessories are doing everything we possibly can to keep everyone safe and to help slow the spread of Covid-19.
We are closely following Government advice and have introduced stringent and rigorous cleaning and hygiene procedures across the work areas, and making sure all items are sanitised regularly.
Our Brighton boutique is now permanently closed.
However, our online store is open as usual, and since the most recent governmental updates on May 17th 2021, we are happy to be able to invite you in to our Brighton-based office for a 1 - to - 1 personal shopping appointment.
Personal Shopping Appointments
We aim to provide you with a boutique experience where we will recommend the perfect hair accessories for your unique hair type. You will be able to try on a selection of our hair accessories in a comfortable room set up just for you!
Our appointments are covid-secure with temperature-check facilities, hand sanitiser stations and rest assured all staff members throughout the office participate in lateral flow tests twice weekly to ensure everyones safety. The staff members assisting you with your appointment will be wearing a face covering and we ask that you also wear a face covering for your appointment unless you are exempt.
We have tried to work out how we can make things a little easier for our customers when ordering from us, so we have extended our returns policy. Just let us know if you would like an exchange or refund within 28 days of your order, and then you have 90 days from the date of receipt to send back your order to us. We offer free standard delivery to UK orders over £30, and free international delivery for orders over £100.
We really appreciate your continued custom in these difficult times. and we wish that you, your families and friends stay healthy. Please keep an eye out for one another.
Any questions, please don’t hesitate to get in touch – myself and the team are here to help.
Tegen Accessories Founder