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During the ordering process I forgot to add a gift message. Contacted Tegen via email who added the message for me. Appreciated how quickly the order was completed and posted. Delighted to hear that my gift was loved. Would order again. Thank you.
Thought about buying from here for ages because they're a bit pricey for a hair clip. Bought the large hair claw in dark tokio. I'm so glad I did. It looks beautiful and feels really sturdy compared to cheaper ones. The material that it's made of has a glossy look and is really strong so it's not going to easily break like a plastic hair clip. I've got my eye on another one now.
I love these hair claws. I have very thick long hair and most hair accessories are way too feeble for the job. My favorite out of those I bought was the Tokio Curved Hair Claw for Thick Hair. Both the White and the Dark are beautiful. However, I think that a slightly larger version of these (say 8cm as opposed to 6cm) would also be very useful.
Absolutely delighted with my latest purchase of the large hair claw. I already have 3 of the medium size which I love and was worried this may be too big for my rather fine hair. In fact it gives the impression of a more abundant french pleat. Great! Very happy with the quality of these clips and Tegan’s customer service which I find second to none. Order with confidence.
Good colour on my white blonde hair and a very well made and comfortable claw. There is such a difference between these and cheaper ones. I have several of these in different styles and colours and they last for years. They are beautifully made.
It is brilliant…I have very long thick hair and the claw is both stylish and very effective. I was delighted that it was so easy to get my previous hair claw replaced (after much use the spring had broken). The person I spoke to was extremely helpful, and the new hair claw arrived in the post very quickly.
Do you have more questions about our products or service? Then why not take a look at our frequently asked questions.
Did you know, we offer a complimentary personal recommendation service - if you are unsure which hair accessory will suit your hair type, or you’d like to achieve a style but you aren’t sure how, then contact us today, or use our chat facility.
Looking to achieve new styles with your favourite hair accessory or unsure on how to use one of our accessories? Then why not take a look at our step by step hair tutorials.
PLEASE NOTE: We are currently experiencing some delivery delays with our Royal Mail Standard delivery service. Some orders are taking up to 2 weeks or more to arrive. If you would like a quicker delivery, please select one of our Tracked, Special Delivery or DPD Next Working Day services.
Please expect delays to international services in many countries due to extra measures at borders and customs.
Standard UK delivery Usually delivered within approx. 3-7 working days. (Please note: This service is currently experiencing some delays)£1.95 or Free on orders over £30.
UK Royal Mail Tracked 1-2 day delivery, £4.95 or Free on orders over £100.
Royal Mail Special Delivery Guaranteed® Order before 3pm Mon - Fri for Next Day delivery, £7.50.
DPD Next Day Delivery (Mon-Sat) Order by 2pm Mon - Fri for Next Day Delivery via DPD, £7.95.
Local Same Day Delivery (Mon-Fri) Order by 2pm Mon-Fri for same day delivery between 4pm-8pm. (Only for addresses in BN1, BN2, BN3 and BN41. Please see delivery page. Restrictions apply)
Standard International Tracked Shipping £9.95 GBP, free on orders over £50.00 GBP.
Please note: this service may be delayed in some countries so these delivery estimates may no longer apply.
Express International Tracked Shipping £19.95 GBP
We want you to have a care-free shopping experience at Tegen Online so if you are not completely happy with your new hair accessory please return it to us and we will refund you or offer you an exchange.
We have updated our online returns policy for orders placed from March 2020 until further notice:
You now have 90-days to return item(s) for an exchange or refund.
When returning, please safely package up your item(s) and include your completed returns form.